Studio 18 takes the privacy of visitors and users of its website very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

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Studio 18 collects information that you have provided through subscription to our newsletter, membership subscription, or filling in our Audition, Creative Learning, or Contact forms. We also collect information about the frequency of visits to the Studio 18 website, in addition to the pages you visited and the length of time spent on the website.

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Information we collect

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Personally Identifiable Information

 

We may collect Personally Identifiable Information (PII) from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

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Non-Personally Identifiable Information 

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We may collect non-personally identifiable information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about ssers means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

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Web Browser Cookies 

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Our Site may use “cookies” to enhance user experience. Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. We do not collect information from the user’s computer through cookies. They will typically store information in the form of a session identification that does not personally identify the user. If you do not want ‘cookies’ to be used please adjust your browser settings to disable them. 

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You can read more about Cookies in the section below.

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How we use your information

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Studio 18 may collect and use your personal information for the following purposes:

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​To improve customer service - Information you provide us with will help us to respond to requests and support needs more easily.

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To personalise your user experience - We may use information you provide to understand how you use our site and services.

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To improve our site - We may use feedback you provide to improve our services.

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To run a promotion, contest, or survey - We may use the information you provide to send you information on topics we think will be of interest to you.

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To send periodic emails - We may use contact information you provide, such as email addresses, to process and respond to inquiries, questions, applications, and/or other requests. If you decide to opt-in to our mailing list, you will receive periodic email updates from us. If you'd like to stop receiving information from us at any time, simply unsubscribe through the link provided on any email we send you, or get in touch with us at info@studio18malta.com.

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Sharing your information

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We only use your personal and sensitive information for the reason we collect it as set out above and for the purpose(s) for which it was collected, or as otherwise permitted by law. We will not disclose the above information that we collect to affiliates or third parties without prior informing you, or without your consent where applicable. We may disclose information to third parties in the following circumstances:

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• any entities or other trusted third parties which assist us in our daily operations or administer activities on our behalf, including (but not limited to) IT support staff, designers, and web developers;

• any contractors or other advisers auditing any of our processes or who have the need to access such information for the purpose of advising us;

• any law enforcement body which may have any reasonable requirement to access your personal information; and

• any regulatory body or authorised entity which may have any reasonable requirement to access your personal information.

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Your rights

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This policy adopts the same rights in line with the General Data Protection Regulation (GDPR), which include the following:

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1. the right to be informed;

2. the right of access;

3. the right to rectification;

4. the right to erasure;

5. the right to restrict processing;

6. the right to data portability;

7. the right to object;

8. the right not to be subject to automated decision-making including profiling;

9. the right to complain to a supervisory authority; and

10. the right to withdraw consent.

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Should you wish to exercise any such rights you may contact us as set forth in the “Contact us” section. We will acknowledge your request within seventy-two (72) hours and handle it promptly. We will respond to these requests within a month, with a possibility to extend this period for particularly complex requests in accordance with Applicable Law.

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In accordance with Applicable Law, we reserve the right to withhold personal data if disclosing it would adversely affect the rights and freedoms of others. If a request is refused the individual will be informed of the reason for refusal and of his right to lodge a complaint with the supervisory authority. Moreover, we reserve the right to charge a fee for complying with such requests if they are deemed manifestly unfounded or excessive.

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Links to other websites

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Our site may contain links to third party websites, and third party websites may also have links to our site. Our privacy policy does not apply to external links or other websites and we are not responsible for the practices employed by websites linked to or from our site. The operators of other websites may collect your personal information. We encourage you to read the privacy policies of any website you link to from our website.

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Data retention

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We won't keep your data for longer than is necessary, having regard for the purposes for which it is being processed. We will keep correspondence information for as long as it takes to settle your enquiry, after which it shall be deleted. We will keep information you submit to subscribe to our mailing list for as long as you remain subscribed or once the service is no longer operating, whichever occurs first.

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In some cases it may not be possible for us to stipulate in advance how long your data will be retained, in which case we will determine the retention of your data depending on the purpose of its collection and processing, any legal obligations we might have, and your rights as a user.

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Acceptance of these terms

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By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

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Contacting us

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If you have any questions about this privacy policy, what information we collect, or the practices of our site, please contact us at info@studio18malta.com.